I've spent the last few hours working on the computer. Well, to be more accurate, I was watching while a Microsoft tech did the actual work via shared desktop. But hey, I had to click "ok" several times, so it was a joint effort! But that's not exactly what I was sighing about.
This started a couple days ago, with me trying to get a glitch fixed using the help chat. Within a few minutes, the tech said he's have to bounce this one up to the advanced help, so he connected me to the next level of experts. A half hour later the advanced tech admitted defeat, and said he'd take a copy of all my settings and they'd have a team try to duplicate the problem and figure out a fix: they'd call me in a couple more days with a solution.
Sure enough, I got the call today. True to their word, they'd done the research and had a fix for me- the tech kept me on the phone while working on the computer, confirming symptoms and such as she did her thing. I've got to say, every tech involved was cheerful and polite, and the job was done in good time- at no charge.
But the fix involved a number of reboots, and we chatted a bit while waiting. The subject turned to the hardware I was using, and the good buy I'd gotten for the price. I said, "Yeah, that's less than I paid for my Commodore 64!" She, after a moment's hesitation, said, "Is that a car?" I said, "No, that was my first computer, back in '83" She laughed, and said, "Oh! I wasn't born yet."
Sigh. Double sigh. I can understand a regular kid not knowing the mighty 64, but this was one of the bulging forehead geeks that the lesser techs deferred to... I'm not sure why this feels worse than knowing that the President of the United States is younger than I am, but it does.